Welcome to UP DOFUS. By accessing our website and using our services, you agree to the following terms and conditions. Please read them carefully before placing an order.
UP DOFUS provides in-game assistance services related to the game Dofus. These services may include leveling assistance, gameplay support, and other digital services requested by the customer.
All services are delivered digitally and require communication with the customer, usually through Discord or another support channel.
When placing an order, customers must provide accurate information including:
Orders are typically confirmed through a support ticket or direct communication before work begins.
Delivery times may vary depending on server conditions, order complexity, and current workload.
Any delivery time mentioned on the website should be considered an estimate and not a guaranteed deadline.
Customers must:
Lack of cooperation may delay or prevent the completion of a service.
Because our services are digital and begin shortly after confirmation, refunds may not be available once the service has started.
However, if a service cannot be delivered due to an issue on our side, we will review the situation and may offer a partial or full refund depending on the case.
UP DOFUS reserves the right to refuse or cancel any order if a service cannot be safely or reasonably completed.
UP DOFUS is not responsible for game updates, server issues, or external changes made by the game developers that may affect gameplay or service conditions.
These terms may be updated at any time. Continued use of the website after updates means you accept the new version of the Terms of Service.
For questions regarding these terms or any service request, please contact us through our support channels or our Discord server.
By using this website and placing an order, you acknowledge that you have read and accepted these Terms of Service.